FAQ's

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Frequently Asked Question

Yes, we also have storage capabilities, please reach out to us and we will address all your concerns!
It depends on the size of the move but we will insure to deliver in a fast and professional manner 
Of course they will, that’s what we are there for!
Always make sure to verify this about the moving company you consider! And yes, Regions Relocations is fully licensed and insured to move you from/to anywhere.

 

We are licensed and insured by the U.S. Department of Transportation

Yes, we provide packing services. Please speak with your Relocation Consultant in regards to options and pricing.
We accept Credit/Debit Card (MasterCard, Visa), Certified Bank Check, and Postal Money Order.
If you have specific time and date restrictions, always try to plan and schedule your move a month in advance. Book an onsite consultation to get started now.
You should contact Customer Service regarding all questions or concerns about your move.
That will be determined by our customer service / dispatch department. You will receive a call at least 24-48 hours prior to your move from the Customer Service Department with the time-frame.
A delivery window is a window of dates that your items will be delivered within. The delivery window is based on the size of your move and on the distance. You or someone else must be present to accept your shipment during the dates provided.
Regions Relocations does offer guaranteed delivery options. Please speak with your Relocation Consultant to see if that option is available for you and to inquire about pricing.
Unless there are building restrictions, our movers will work until the job is complete.
Weather can affect the delivery window in case roads are blocked due to severe weather conditions.

 

In all other cases, weather should not affect your move as we employ professional movers who are properly trained, prepared, and fully equipped to handle all moves during any inclement weather. Once your crew arrives, their professionalism will automatically put you at ease.
It depends on the size of the move. Your Relocation Consultant will be able to give a better estimation based on the specifics of your move.
Depending on your job size, our teams range from 2 to 8 guys.
Movers cannot unmount tv or anything on the walls for liability issues.
Due to liability issues, our movers cannot uninstall/install air conditioners. We suggest that the air conditioner is uninstalled before the movers arrives.
Unless it is your car that got the ticket, you have nothing to worry about.
Ideally we encourage customers to be present during their move so you can supervise the process, if you cannot be home we ask you to designate an adult representative that you can trust to help supervise your move in or out (friend, family member, assistant). The person needs to be an adult, and a Power of Attorney must be signed before the movers reach your home or office.
Boxes can be provided. If you are interested in buying boxes, you may do so with your relocation consultant. The sizes vary. There are small, medium, large, china, and wardrobe boxes.
Yes. In order to prevent damages we recommend emptying all drawers. See our useful tips for packing and moving before the movers arrive.
Liquids are prohibited on trucks for safety reasons.
We can move luggage or duffel bags but plastic bags can rip and break easily and they tend to bounce around the truck which makes them not ideal for moving.
PBO stands for items that are “Packed by Owner” (shipper).
We recommend not packing important documents or items such as personal financial information, car keys, insurance policies, cash, prescription medicine, licenses, birth certificates/passports, jewelry of extraordinary value, etc. You can take them with you or have them shipped separately by a friend or family member after you move in. These items are NOT covered by Regions Relocations.
No. We always wrap and protect your items with blankets and shrink wrap before placing them on the truck. It is always a part of our service.
This is a very common question when it comes to moving, tip is in no way mandatory however it is customary.
No, this is not possible due to safety and insurance reasons.
A straight truck ranges anywhere between 18’ and 26’ long. A tractor trailer is 75’ long.

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